Shipping policy
Shipping Policy
Thank you for visiting and shopping at www.almahra.store. The following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
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Processing Window: All orders are processed within 1–2 business days.
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Exclusions: Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
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Delivery Time: Once processed, estimated transit and delivery take approximately 5–7 business days.
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Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout.
3. Shipment Confirmation & Order Tracking
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
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www.almahra.store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
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www.almahra.store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.